FREE POSTAGE ON ORDERS OVER £80
PLEASE NOTE: For any overseas orders, please email your order requirements to firstname.lastname@example.org
We aim to process all orders on the same day or next day, but no later than within 2-3 working days. Postage will be with either Royal Mail (first class) for any smaller items or via courier (next day delivery) for any larger items. If you’re not going to be home for the courier, it is possible to leave a note for them advising of a safe place to leave your parcel.
We have recently added a new local delivery/pick-up option, which is to include anywhere nearby (within 15 miles of) Withybrook, Lutterworth, Market Harborough or anywhere in-between. Choose the appropriate option from the dropdown menu at checkout.
It is not just our pets that are important to us. The environment is also pretty high on the priority list too! With that in mind, we send most of our products out in the British made mailing bags made from Sugar Cane, for the extra large items we use a stronger (also British made) recycled plastic mailer bag, eco Jiffy bags or cardboard boxes. To reduce wastage, we do our best to up-cycle and recycling boxes, packaging and bubblewrap so will often use these to pack/protect your purchases. Gift wrapping (at a reasonable additional cost) can be arranged by email or giving us a call.